FREQUENTLY ASKED

QUESTIONS

FREQUENTLY ASKED QUESTIONS

Please use the following questions and answers to better understand your vision needs. Please contact our office if you have any comments or concerns.

What is the difference between optometry and ophthalmology?


Optometrists are most well-known for their expertise in vision correction. Prescribing glasses and contact lenses are common ways they address vision problems. Optometrists also examine patients for eye diseases and other health problems related to the eyes. Prescribing medication to treat eye diseases is common. Ophthalmologists are specialists in eye surgery and the treatment of complex eye disease. If you need surgery, we are fortunate to have a good relationship with many excellent ophthalmologists to whom we can refer.




Why do you ask for my health insurance as well as my vision insurance?


Most medical or health plans only cover what they consider “medical” problems, so they usually do not cover eye exams for glasses or contact lenses. In these cases we would normally bill you directly for services, or your vision plan. However, our patients often seek our services for “medical” eye problems (cataracts, glaucoma, diabetes, pink eye, dry eye, etc.). In addition, we often discover medical problems during the course of a “routine eye exam” that require further testing, treatment, or a referral to another provider.




What age do you start doing eye exams?


We see patients of all ages, from 6 months old and up. Preschool age is a good time to consider having your child’s eyes examined.




What is the difference between a comprehensive eye exam and a contact lens exam?


A comprehensive eye exam refers to the thorough set of tests we do to assess your vision and eye health. This is typically done every 1-2 years. As part of this type of exam, we typically determine your glasses prescription (known as a refraction). This is an added service to the health evaluation. For those who want to wear contact lenses, there are additional considerations. For example: Which type of contact lens would work best in your situation? How well does the contact lens “fit” on your eye? Is the material and / or solution compatible with your eyes? Does the refraction determined for glasses differ with contact lenses? Because of these and other added considerations, the fitting of contact lenses is a separate service in addition to the so-called comprehensive exam and refraction.




What types of symptoms might indicate an emergency or need to be seen right away?


The following symptoms should prompt a call for an appointment to be seen today or page the doctor on call.

• Sudden loss or blurring of vision in either eye or both eyes
• New or sudden flashes of light or floaters
• Pain in the eye
• Chemical splash in the eye (advise immediate copious flushing with water for at least a half hour, even if the event seems over)
• Injury to the eye or head
• Foreign particle in the eye
• Red eyes of recent onset
• Discharge from eyes
• Extreme swollen eyelid
• Contact lens lost or broken in the eye
• Steamy or cloudy vision of recent onset
• Sudden unequal pupil size
• Sudden double vision or sudden crossed eyes




I have a question about a particular vision problem. Where should I go?


We recommend you visit allaboutvision.com. This site is a great resource for all vision needs. In the event of an emergency, please call 911 or visit your local emergency room or urgent care facility.





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QUEEN CREEK EYE CARE

20715 E Ocotillo Rd # 101,

Queen Creek, AZ 85142

480.987.3400

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